FAQs

Do you ship worldwide? - Yes we do! Our packages are all sent through Canada post which ships world wide

Pre ordered custom bikinis take one week to ship. Can I get my order sooner? Yes! If you need your order sooner than our one week turn around time, email us at info@heiressswim.com to arrange.

Shipping prices vary for each location and will be totalled at checkout. You can choose regular parcel, expedited or express post. Tracking included.

What are the care instructions for Heiress bikinis? - Hand wash in cold water with mild soap, lay flat to dry. 

While all of the suits can be worn in pool or ocean water, they are not intended for strenuous physical water activity or long periods of time in heavily chlorinated water. Sun tan lotions, spas, and chlorinated pools may cause damage to your suit due to the harsh chemicals. Due to the nature of the dye, bright colors may fade or bleed.

I love the fit of Heiress bikinis, is it possible to have bottoms made custom for more coverage? - Yes!! As of 2019, we are now hand making our bikinis in order to please our customers. We will be able to offer new styles more frequently, custom coverage, colours, padding etc. You can order a thong or full bum! Whatever your heart desires! :) Email us for any special requests! info@heiressswim.com

What if I'm not happy with my bikini? Can I return it? - We pride ourselves in our swimwear. Comfort and fit is our priority. We do not offer refunds due to sanitary reasons however you can send your bikini back and we will adjust whatever necessary for the perfect fit! 

 

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